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downloaded firefox to new windows 7 computer and system would not restart, windows repair deleted firefox to fix the problem

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  • Last reply by user633449

williamberendt
williamberendt
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When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

When in started my new windows 7 computer I loaded office and a couple of other programs that I wanted. I then tried to download firefox. When I restarted the computer the system startup failed and all the windows options to repair or open in safe mode failed. I reloaded windows 7 and didn't load any other software then tried to download firefox and the restart failed. However, windows repair did a fix and I was able to restart but noticed that windows had deleted firefox. What is going on and how do I get firefox to load without causing problems?

All Replies (1)

user633449
user633449
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What likely happened is Windows did a System Restore, which removed Firefox and everything that had been installed after.

Try starting up Windows, install Firefox. Then Restart, then install everything else one at a time. If Windows fails to start up after one install, you know that's the problem.