This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox 18.0 can't open a web page

  • 1 reply
  • 3 have this problem
  • 6 views
  • Last reply by finitarry

frga05
frga05
more options

Firefox 18.0.1 cannot load any web page. I tried many different pages and I verified I was connected to the internet and nothing happenned. Firefox just keep "connecting" but nothing happens. When I use safari, I could connect almost instantly. I did uninstall V 18.0.1 and reinstall V17.0.1 and it works just fine.

I use window 7 the info below is from V17 I'm using right now

Thank you

Frederic

Firefox 18.0.1 cannot load any web page. I tried many different pages and I verified I was connected to the internet and nothing happenned. Firefox just keep "connecting" but nothing happens. When I use safari, I could connect almost instantly. I did uninstall V 18.0.1 and reinstall V17.0.1 and it works just fine. I use window 7 the info below is from V17 I'm using right now Thank you Frederic

All Replies (1)

finitarry
finitarry
more options

https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating