This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Firefox red page says my web page has malicious content, but it is 100% OK in chrome, Safari, and IExplorer. How can I fix?

  • 7 replies
  • 4 have this problem
  • 4 views
  • Last reply by Andrew

more options

I enter the URL of my website in Firefox- red page says my web page has malicious content. I have followed all the google webmaster instructions about cleaning the site (100% "healthy, done over 5 weeks ago, requested google to review page, google review complete). The red page comes up in all firefox access, regardless of the server I use or the PC I use. However the same page/site is 100% OK in Chrome, Safari, and IExplorer. Seems to be a Mozilla Firefox issue, not related to a particular PC or a particular service. How can I fix?

I enter the URL of my website in Firefox- red page says my web page has malicious content. I have followed all the google webmaster instructions about cleaning the site (100% "healthy, done over 5 weeks ago, requested google to review page, google review complete). The red page comes up in all firefox access, regardless of the server I use or the PC I use. However the same page/site is 100% OK in Chrome, Safari, and IExplorer. Seems to be a Mozilla Firefox issue, not related to a particular PC or a particular service. How can I fix?

All Replies (7)

more options

Could you try bypassing the cache on the browser? - if that doesn't work please try clearing cache and cookies. As well as providing us with the link so we can see if we get the error too? Thanks!

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

more options

Please try to update to Firefox 18.0.1 as that may have fixed this issue or at least there is a urlclassifier.max-complete-age pref (change its value to 0) on that version to let entries expire.

more options

tried these tips, no effect...The tip from the next answer instantly solved the issue, however, when revisited the site later on, same problem back (although I did upgrade to Firefox 18). Still none the wiser.. for interest the URL is www.users.on.net/labysa

more options

I upgraded, as you suggested, then opened closed firefox and went to the URL, and it worked (no red screen).. Closed firefox, and opened again, red screen back again. Don't follow what your comments about ("change its value to 0") refer to. The URL in question is www.users.on.net/labysa. Any help much appreciated...

more options

What cor-el is trying to say is to go to about:config in the URL bar and go to the setting " urlclassifier.max-complete-age pref" and change it to 0. Thanks!

more options

That page is still being reported in Google Chrome as well.

Reported Attack Page!

This web page at www.users.on.net has been reported as an attack page and has been blocked based on your security preferences.
more options

I would suggest you request another review of your website. As cor-el mentioned, it still shows on Chrome.