Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ceating a desktop shortcut for a URL gives an error upon click

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by edweyler

edweyler
edweyler
more options

After I drag to the desktop a shortcut appears. In properties it lists the correct URL. When I click to open the error "Unable to open this internet shortcut. The protocol "http" does not have a registered program. This happens with IE as well as Firefiox. FF is my goto browser. Win 7, FF 18. Any ideas?

After I drag to the desktop a shortcut appears. In properties it lists the correct URL. When I click to open the error "Unable to open this internet shortcut. The protocol "http" does not have a registered program. This happens with IE as well as Firefiox. FF is my goto browser. Win 7, FF 18. Any ideas?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you have set Firefox as the default browser.

edweyler
edweyler Question owner
more options

Thank you! Sometimes te simple answers are hard to find!