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Firefox 18 for Windows crashes on start-up

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by qwed

qwed
qwed
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After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help!

Crash report:

Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

After autoupdate to Firefox 18 for Windows it crashes on start-up with Crash report. I've checked for malware and it is not the couse. Please help! Crash report: Crash ID: bp-016438d7-9e3e-44c9-937f-6bd352130206 Crash ID: bp-58904c36-474b-4a12-9f89-eeef92130206 Crash ID: bp-214a11d9-fbff-45b1-a5bd-7cecb2130206 Crash ID: bp-509ffa7e-8a48-4189-8e5d-d86c02130206 Crash ID: bp-094b99a3-717f-4c9d-99c4-a828c2130206

All Replies (4)

philipp
philipp
  • Moderator
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hello, this crash is caused by the Websense Endpoint security software that is running on your system. please install all updates that are available for this program...

qwed
qwed Question owner
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Thank you so much for your reply!

Is the Websense Endpoint security as Symantec Endpoint?

philipp
philipp
  • Moderator
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no, i think its by a different vendor - this is most commonly used on enterprise systems...

qwed
qwed Question owner
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thanks a lot!