This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get rid of certified toolbar? It does not whow on the programs list so I can uninstall. Reset Foxfire does not work either

  • 2 replies
  • 11 have this problem
  • 1 view
  • Last reply by philipp

Kerbyray
Kerbyray
more options

How do I get rid of certified toolbar. It is not on the programs list, so I can not uninstall. The reset Foxfire does not work either.

How do I get rid of certified toolbar. It is not on the programs list, so I can not uninstall. The reset Foxfire does not work either.

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Please see [http://www.bleepingcomputer.com/virus.../remove-search.certified-toolbar.com-hijacker]

philipp
philipp
  • Moderator
more options

please also go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware