This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Error when starting FireFTP

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by John99

Checkedwood
Checkedwood
more options

Error message= TypeError: document.getElementsByTagName(...)[0] is undefined URL= chrome://tidynetwork/content/overlay.js Line Number= 14

Error message= TypeError: document.getElementsByTagName(...)[0] is undefined URL= chrome://tidynetwork/content/overlay.js Line Number= 14

All Replies (1)

John99
John99
more options

Try ensuring FireFTP is fully updated. Another user had problems that were solved once updated. (see /questions/950081#answer-407368)