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I had to uninstall firefox since it was causing so many problems with my computer. I was using the latest version 18. What is the problem?

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  • Last reply by Diamond

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I have had nothing but problems since I installed the latest version of Firefox version 18. It hangs up my computer no matter what I am doing. Even if I am not using the browser. I uninstalled it three times and the problems just seemed to be getting worse. I finally uninstalled it and did not reinstall it again. I am not going to use it again until the problems are fixed. I also don't know what funmoods is or whatever it is that replaced my google home page. I don't like software deciding what services I should use. I have been a firefox user for over 15 years. I have never had problems like this before. I have switched to Safari. It works without interfering with the other tasks I am doing on my computer. I don't know what version 18 did but the previous version of firefox I was using was perfectly fine. I had no problems whatsoever with it. It appears as if this version was not sufficiently tested. Also my daughter is having the same problems with her computer and they all started with the new version. So it isn't just me. At least give us the option of going back to the previous version and asking us if we want to upgrade when a new one comes out. However, I have never had these problems in the past with any version of firefox I installed. I like the features of firefox but cannot afford to keep rebooting my computer. It seems that firefox gets hung up and then hangs the computer up and I can't do anything else even if I am not using it. It seems to stay on in the background and hang everything up. Please fix this.

I have had nothing but problems since I installed the latest version of Firefox version 18. It hangs up my computer no matter what I am doing. Even if I am not using the browser. I uninstalled it three times and the problems just seemed to be getting worse. I finally uninstalled it and did not reinstall it again. I am not going to use it again until the problems are fixed. I also don't know what funmoods is or whatever it is that replaced my google home page. I don't like software deciding what services I should use. I have been a firefox user for over 15 years. I have never had problems like this before. I have switched to Safari. It works without interfering with the other tasks I am doing on my computer. I don't know what version 18 did but the previous version of firefox I was using was perfectly fine. I had no problems whatsoever with it. It appears as if this version was not sufficiently tested. Also my daughter is having the same problems with her computer and they all started with the new version. So it isn't just me. At least give us the option of going back to the previous version and asking us if we want to upgrade when a new one comes out. However, I have never had these problems in the past with any version of firefox I installed. I like the features of firefox but cannot afford to keep rebooting my computer. It seems that firefox gets hung up and then hangs the computer up and I can't do anything else even if I am not using it. It seems to stay on in the background and hang everything up. Please fix this.

Chosen solution

The problem is unlikely to have been with Firefox itself. It is much more likely to have been with some software or malware that you inadvertently installed

Official installs of firefox do not come bundled with other software. Firefox is customisable and has many software extensions that you may choose to install but does not force you to do anything.

Funmoods is malware or at least software that is often disliked see these posts

If you wish to reinstall firefox visit an official site:

Then start reading up on malware and toolbar removal

If you need further advice post back again.

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Chosen Solution

The problem is unlikely to have been with Firefox itself. It is much more likely to have been with some software or malware that you inadvertently installed

Official installs of firefox do not come bundled with other software. Firefox is customisable and has many software extensions that you may choose to install but does not force you to do anything.

Funmoods is malware or at least software that is often disliked see these posts

If you wish to reinstall firefox visit an official site:

Then start reading up on malware and toolbar removal

If you need further advice post back again.

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It most definitely is the browser that is causing most of the problems. I have used Firefox so long, I can't even remember. Maybe since its beginning. But today is a sad day. I gave up on it. I can't accomplish anything and end up spending hours troubleshooting. I see I am not alone. I am so sick of it "not responding." It's simply not worth it to spend so much time trying to make the thing work, so I can actually do something. Installed, removed, reinstalled numerous times, and I can't fix your software on my Win 7 Pro machine. No problems with IE or Chrome. So. as much as I hate Google Update, Chrome has won the test. Sad, sad day for me to lose Firefox, but it just does not work on the Win 7 machine. I don't have the same issues with the XP machine and have exactly all the same add-ons. Keep it up developers and you will have no Win 7 users at all.

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You might need to get a newer version of Firefox, like 22 or 21. It's amazing that you've used Firefox for that many years. To change the homepage, you go to options/general tab, and then type in the search engine you want to use, and with the new tab, you type in the address bar about:config, accept the warning if it's there, and then in that address bar type in browser.newtab.url. After that, you right click on that URL and then hit modify, and type in your preferred new tab choice. I hope you come to use Firefox again!