We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't access my email account

  • 2 replies
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

bert1961
bert1961
more options

I just created my email address:X@gmail.com. When I try to open gmail, it defaults to my wife's account:X@gmail.com. How can I access these accounts separately?

(Email addresses removed by Mod)

I just created my email address:X@gmail.com. When I try to open gmail, it defaults to my wife's account:X@gmail.com. How can I access these accounts separately? (Email addresses removed by Mod)

Modified by user633449

Chosen solution

You need to log out of your Wife's gmail and log into yours. http://support.google.com/mail/bin/answer.py?hl=en&answer=8154

Please update to Firefox 19 as well, your version is out of date.

Read this answer in context 👍 7

All Replies (2)

user633449
user633449
more options

Chosen Solution

You need to log out of your Wife's gmail and log into yours. http://support.google.com/mail/bin/answer.py?hl=en&answer=8154

Please update to Firefox 19 as well, your version is out of date.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to clear the cookies from Google (Gmail).

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"