This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remove Bookmark Button is acting strange.

  • 2 replies
  • 3 have this problem
  • 7 views
  • Last reply by Ahsab

Ahsab
Ahsab
more options

When I click the Bookmark this page button (the star) on an already existing bookmark everything shows normally except the Remove Bookmark Button, it's just a blank box.

Now this has happened before to me but it fixed itself after awhile, it's been awhile now and i've restarted my comp, firefox, enable and disabled recent add-ons and extensions and nothing is fixing it this time.

When I click the Bookmark this page button (the star) on an already existing bookmark everything shows normally except the Remove Bookmark Button, it's just a blank box. Now this has happened before to me but it fixed itself after awhile, it's been awhile now and i've restarted my comp, firefox, enable and disabled recent add-ons and extensions and nothing is fixing it this time.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Ahsab
Ahsab Question owner
more options

Safe mode worked and I found it was one of my old add-ons that I didn't even use anymore. Thank you!