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FF19 Win7x64 Crashes

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by sbmlat

sjezdic
sjezdic
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Crash ID: bp-e84fff06-c886-4afe-8305-f0e222130227 What to do? 

All plugins and add ons disabled.

It started right after Adobe Flash upgrade download.

Thanks!

Crash ID: bp-e84fff06-c886-4afe-8305-f0e222130227 What to do? All plugins and add ons disabled. It started right after Adobe Flash upgrade download. Thanks!

Chosen solution

If you disable Hardware acceleration, does that help? Turning off hardware acceleration

Read this answer in context 👍 3

All Replies (5)

user633449
user633449
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Chosen Solution

If you disable Hardware acceleration, does that help? Turning off hardware acceleration

sjezdic
sjezdic Question owner
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Yes, now FF does not crash. Does this mean that I have some other problem I might want to look into?

user633449
user633449
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That means this is an issue with your graphics driver (possibly resulting from the Windows update) and how it talks with Firefox. Leave HWA disabled for now.

sjezdic
sjezdic Question owner
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Thank you!

sbmlat
sbmlat
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I have the same issue from yesterday. It crashes every time I start the application. I disabled 'hardware acceleration' but still same issue. It works fine in safe mode.

Here are the crash id's.

bp-a6ff7e94-1b88-4d5b-8a3d-33ee12130303 bp-8d134e7c-1e43-4dba-9cbb-c82962130303 bp-e2a50cc7-4622-4f2f-9c46-08ca02130303 bp-438eaff5-494b-4bfc-ac88-b78012130303

Modified by sbmlat