This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I lost the ability to scroll with my touch pad. Did I accidentally hit a key combo? how to get it back?

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by Andrew

Nickeysnest
Nickeysnest
more options

Somehow I lost the ability to scroll up/down on my Asus laptop touchpad. I can scroll up/down with left-click held down using the scroll bar, but not with he mousepad. Allother thigs work okay. My guess is that I hit a combination of keys that turned it off. Re-boot does not restore function

Somehow I lost the ability to scroll up/down on my Asus laptop touchpad. I can scroll up/down with left-click held down using the scroll bar, but not with he mousepad. Allother thigs work okay. My guess is that I hit a combination of keys that turned it off. Re-boot does not restore function

All Replies (1)

Andrew
Andrew
  • Moderator
more options

I would assume that this issue would affect all browsers. Check your scrolling properties of the computer by going to the bottom right corner to fine "Synaptics Pointing Device", if you do not see it, press the arrow up to see more icons. If this just occurs on Firefox there may be a setting that we have to change. Please report back to us with results!

Thanks.