Firefox 19.0.2 crashes all the time
Hi guyz
im using latest firefox / win 7 32bit and latest java/flash
i already disabled all unwanted plugins and extensions.
still it crashes every now and then. the much i love firefox now i start to hate it because of this crash. lets say i have 5 tab, doing something important --> Boom, browser crash. how can i do my works?
Please assist
All Replies (5)
See:
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Report ID : 083d83e5-038a-4723-80aa-6e821df64124
and 4f6ed573-4563-4521-b2b5-c33156430c51
Hardware acceleration is disabled.
Do you have crash IDs that have a "bp-" prefix like I wrote above?
The ones that you supplied have not been submitted.
bp-b738cb10-8b3c-450d-ae40-ab63c2130328
this report has been submitted. please chk
updated firefox : v20. Frustrating.. still crashes : bp-c1b1af3b-b430-4c86-837b-ca3bd2130404