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I CANNOT LOAD ANY FIREFOX UPDATES BECAUSE I CANNOT CONNECT TO THE UPDATE SERVER

  • 1 reply
  • 12 have this problem
  • 2 views
  • Last reply by ideato

JCHURGAY
JCHURGAY
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when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the update server.... that never happens.

so i have been unable to install any updates even though at least 4 are available.

when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the update server.... that never happens. so i have been unable to install any updates even though at least 4 are available.

Chosen solution

Hello, sorry to hear that, but if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 6

All Replies (1)

ideato
ideato
more options

Chosen Solution

Hello, sorry to hear that, but if you have problem with update firefox the better way is to download and install the new version.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.