This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes after windows update of Adobe REader XI (11.0.02)

more options

I applied a windows 7 update some days ago and until now I haven't really used Firefox much. But now I started it up and it gave me a crash report.

What to do? I tried re-installing it 2 times. Once with removing data and once with not removing data.

I tried your beta version of Firefox. No luck.


With the latest update of Windows this issue got fixed!

I applied a windows 7 update some days ago and until now I haven't really used Firefox much. But now I started it up and it gave me a crash report. What to do? I tried re-installing it 2 times. Once with removing data and once with not removing data. I tried your beta version of Firefox. No luck. With the latest update of Windows this issue got fixed!

Modified by master412160

Chosen solution

All Replies (2)

more options

Chosen Solution

Anyone?