This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Links at the top of web pages don't work in firefox but do in ie eg your own page mission,about,get involved etc

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

swallowis
swallowis
more options

The top of page links don't work in Web pages open in Firefox but do in internet explorer.Your own web page won't allow me to click on 'Mission.About,Products or Get Involved@ All these links will open in IE. The same problem happens in other sites. I have upgraded to the latest version of Firefox but still have the problem.

John

The top of page links don't work in Web pages open in Firefox but do in internet explorer.Your own web page won't allow me to click on 'Mission.About,Products or Get Involved@ All these links will open in IE. The same problem happens in other sites. I have upgraded to the latest version of Firefox but still have the problem. John

All Replies (2)

cityofulysses
cityofulysses
more options

Hi John

Go to your Control Panel and click Remove a program. Find Mozilla Firefox, right click and delete it. Open another browser up, and reinstall the latest version of Mozilla Firefox. If that doesn't solve the problem, you might have outdated drivers on your computer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with buttons and links at the top of the page not working can be caused by an extension like the Yahoo! Toolbar or a Babylon extension that extents too much downwards and covers the top part of the browser window and thus makes links and buttons in that part of the screen not clickable.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.