Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

modal dialog on Firefox version 18.0.2 with JAWS Screen Reader version 13.0 loses focus from Dialog to parent window.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by user633449

more options

I am using Jquery ui modal dialog on Firefox version 18.0.2 with JAWS Screen Reader version 13.0. After opening the modal dialog JAWS reads all the contents very well. it finish reading everything on dialog and it lost focus from dialog to parent page and start reading parent page content. And now I am not able to close or click any link on modal dialog(kind of stuck on the page).

Is there any way that I can understand what is causing the issue?

I am using Jquery ui modal dialog on Firefox version 18.0.2 with JAWS Screen Reader version 13.0. After opening the modal dialog JAWS reads all the contents very well. it finish reading everything on dialog and it lost focus from dialog to parent page and start reading parent page content. And now I am not able to close or click any link on modal dialog(kind of stuck on the page). Is there any way that I can understand what is causing the issue?

All Replies (1)

more options

Can you update to Firefox 20 and try there? Update Firefox to the latest release