We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Не включаются темы после проверки совместимости

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

more options

Здравствуйте! После автоматической проверки на совместимость приложений перестала отображаться тема. Другие тоже не работают. Отключаются - но уже не включаются. В безопасном режиме пробовал -ноль результата. Что делать?

Здравствуйте! После автоматической проверки на совместимость приложений перестала отображаться тема. Другие тоже не работают. Отключаются - но уже не включаются. В безопасном режиме пробовал -ноль результата. Что делать?

All Replies (4)

more options

Hello,

I am sorry to inform you that you have posted on a english only forum. If you do not mind reposting your issue in english so we can help you, it would be great!

Thank You!

Sorry for any inconvenience caused.

Best Regards,

feer56

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.

more options

Thank you! I tryed to make all this actions, but unsuccessfully. And my "Find Updates" is automatic. But still all is previous. Have you any variants of the solution of my problem? Thanks)

more options

Could you clarify your problem in English in cased we missed something in the Google Translation?