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I have updated a plug-in (third time) and restarted my computer but it still says update.

MozzieCozzie
MozzieCozzie
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I was asked to update my 'shockwave director' which I did. I then refreshed the page and when I checked to see that it was done, it said update. I did this a total of three times and it is still saying to me to update this plug-in. I do not know what the problem is

I was asked to update my 'shockwave director' which I did. I then refreshed the page and when I checked to see that it was done, it said update. I did this a total of three times and it is still saying to me to update this plug-in. I do not know what the problem is

Chosen solution

There's a glitch in the plugin check page today. You have the current version. More info: The Plugin Page appears to be broken. It is reporting Shockwave for Director is Outdated Version when it is the same version that is available when I try update.

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All Replies (6)

Ami94
Ami94
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have you reboot your pc after the installation? if it still not working go to programs unistall completly Shockwave clean the registry with a tool i suggest Ccleaner then reboot the pc,upadate firefox to the lastest verision, then retry to unistall Shockwave and go to the page to check the correct working of the plugin.

alan_r
alan_r
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Have the same problem. The update takes you to the same version 12.0.2.122 that you already have. Suggest we wait for a day or two.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

There's a glitch in the plugin check page today. You have the current version. More info: The Plugin Page appears to be broken. It is reporting Shockwave for Director is Outdated Version when it is the same version that is available when I try update.

MozzieCozzie
MozzieCozzie Question owner
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Thanks guys, I appreciate all the help....:)

Bunnygal
Bunnygal
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Seems I am not the only one...:) I went through the same thing with Java a few months ago-thought I never would get that fixed. But eventually it corrected.

Glad to know I also am in good company with checking my Plug-ins everyday before starting anything on my computer....I seem to have less problems with my computer than anyone else I know.

I am so glad to know you Mozilla Firefox people are out there, looking out for us....THANK YOU!

Modified by Bunnygal

MozzieCozzie
MozzieCozzie Question owner
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@bunny2gal......it is nice to know that there are people out there who are genuine and generous with their knowledge and expertise and take the time to help.....:)

PS I am glad that you are fine as well, bunny2gal.....:)