This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New Firefox has installed all bookmarks from a saved html except the toolbar ones (which are the ones I need).

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Posho

Posho
Posho
more options

I saved my bookmarks in an html file before creating a new profile (Firefox was freezing and crashing and all sorts).

I made a new profile and imported the html file, and all the bookmarks were imported EXCEPT the toolbar ones, which are the only ones I really need.

When I look in the html file I see the toolbar bookmarks are missing - I don't know why it did not save them with the rest (do you?)

How can I restore the toolbar bookmarks.

I saved my bookmarks in an html file before creating a new profile (Firefox was freezing and crashing and all sorts). I made a new profile and imported the html file, and all the bookmarks were imported EXCEPT the toolbar ones, which are the only ones I really need. When I look in the html file I see the toolbar bookmarks are missing - I don't know why it did not save them with the rest (do you?) How can I restore the toolbar bookmarks.

All Replies (2)

Posho
Posho Question owner
more options

Further info:

Although the toolbar list is empty, and there are no bookmarks on the toolbar this just happened.

I went to a website that I use a lot, and began to make a new toolbar bookmark for it. To my surprise, firefox offered the abbreviation that I always use - so it DOES know about this bookmark...

but if it does, why does it not show it? And how had I restore the bookmarks?

(PS I had the devil's own job registering for this forum. It would not recognise my old account details, so I rest my password - many times. Even when I got the message that the reset had been successful, and typed in the reset password I had only seconds before created it was rejected. I had to make a new account with another email address to get here. This is not great, obviously... could it also be part of the problem?)

Posho
Posho Question owner
more options

And again - I now SAVED that bookmark which firefox found...

but it has not appeared in the toolbar menu, or on the toolbar itself.

What can be happening?

Thanks