This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is the AOL Icon missing from your home page and all the other icons are there?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by patrickmc

MissBeez
MissBeez
more options

Today when I opened Firefox to go to my AOL account; the AOL Icon was missing. However, it appears that all of the other general icons including MSN; Pinterest; Facebook, You Tube, etc.

Today when I opened Firefox to go to my AOL account; the AOL Icon was missing. However, it appears that all of the other general icons including MSN; Pinterest; Facebook, You Tube, etc.

All Replies (1)

patrickmc
patrickmc
more options

Hello MissBeez,

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. 

   Press and hold Shift and left-click the Reload button.
   Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   Press "Cmd + Shift + R" (MAC)

Cheers, Patrick