This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Auto-scoll (middle mouse button) gone in Firefox 20/Windows 7 64-bit

more options

I recently upgraded both my work PC and my home PC to Firefox 20.0.1. My work PC (Win XP 32-bit) works fine, but my home PC (Win 7 64-bit) no longer allows me to auto-scroll when I click the middle mouse button (it does nothing). I have tried restarting Firefox with all addons disabled, as well as a totally fresh install, but haven't had any luck. To clarify, the mouse wheel itself still works as it should, it's just clicking it in to auto-scroll that's the problem. I have confirmed that 'Use Autoscrolling' is set under Options>Advanced on both computers.

Has anyone else experienced this?

I recently upgraded both my work PC and my home PC to Firefox 20.0.1. My work PC (Win XP 32-bit) works fine, but my home PC (Win 7 64-bit) no longer allows me to auto-scroll when I click the middle mouse button (it does nothing). I have tried restarting Firefox with all addons disabled, as well as a totally fresh install, but haven't had any luck. To clarify, the mouse wheel itself still works as it should, it's just clicking it in to auto-scroll that's the problem. I have confirmed that 'Use Autoscrolling' is set under Options>Advanced on both computers. Has anyone else experienced this?

Modified by Steve Melton

All Replies (9)

more options

Did you check the setting?

  • Tools > Options > Advanced > General: Browsing: "Use autoscrolling"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
more options

I did confirm the setting in the advanced section of the options. I had a second (accidental) thread where I noted it. I thought I had copied it here. Starting in safe mode with no addons didn't resolve the issue either. Autoscroll worked fine before upgrading to 20.x, and I had not changed nor upgraded any addons during that time.

Modified by Steve Melton

more options
more options

Yes, I mentioned that above your post.

more options

Did you check the setting for the scroll wheel in the mouse driver setting in the Windows Control Panel to make sure that you have it set to the default action?

Is the middle-mouse button otherwise working properly (i.e. middle-clicking a links open in new tab)?

more options

The button is working correctly. It has no issues in Chrome, IE or Safari.

more options

Can you confirm that the button is working in Firefox?

If the button works in other applications then this doesn't imply that it works in Firefox as well.

more options

I can confirm that the wheel works, but I will have to get back to you on the button itself. I'm not at my home PC.

more options

I've tested it on my home PC and the middle mouse button does not work at all. Other threads seem to attribute this to a FF 19.x+ issue:

https://github.com/twitter/bootstrap/issues/7118