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video sticks on buffering

  • 2 replies
  • 7 have this problem
  • 2 views
  • Last reply by Brad111

Brad111
Brad111
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I get stuck on "buffer" when I try to watch video content on HBOGO, using Firefox. I have no problem with Windows Explorer. I have updated Firefox AND flashplayer. I have high sped internet. I have no problem with any other video sites. Could this be an active x plugin issue? Embedded content of some kind?

I get stuck on "buffer" when I try to watch video content on HBOGO, using Firefox. I have no problem with Windows Explorer. I have updated Firefox AND flashplayer. I have high sped internet. I have no problem with any other video sites. Could this be an active x plugin issue? Embedded content of some kind?

All Replies (2)

Andrew
Andrew
  • Moderator
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Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Brad111
Brad111 Question owner
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Is there any plugin required to view video ? that would need to be up to date? I did check, all are updated. No luck.