This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox won't keep me logged into websites even if I have the 'keep me logged in' checked.

  • 2 replies
  • 22 have this problem
  • 2 views
  • Last reply by cor-el

more options

Firefox stopped saving my login info yesterday afternoon. Even when I 'x' out a tab and then return to that page later, it won't save.

Firefox stopped saving my login info yesterday afternoon. Even when I 'x' out a tab and then return to that page later, it won't save.

Modified by uptowngirl483

All Replies (2)

more options

hello, your login information is generally stored in cookies - Cookies - Information that websites store on your computer. you have the "Self-Destructing Cookies" extension installed under firefox > addons > extensions which will interfere with the cookie management in firefox and clear cookies (& therefore log you out) as soon as you leave a page. you could either try to disable/remove this extension or create white-list rules for sites you're visiting frequently.

more options

I notice that you have TLS disabled.

Any special reason why this is the case?

  • security.enable_ssl2: True (SSL2 is no longer supported, so you can reset this pref)
  • security.enable_tls: False

If you didn't create the user.js file yourself then you can remove it as will or check the content to make sure that you want to keep those pref settings.

The user.js file is read every time Firefox is started and prefs set in user.js will override settings from the previous session saved in prefs.js.
So prefs that are set via user.js can't be changed permanently and changes made in Firefox only last for the current session.

Modified by cor-el