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Firefox doesn't download properly

  • 2 replies
  • 6 have this problem
  • 7 views
  • Last reply by cor-el

moritzdauner
moritzdauner
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When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

When I download a file it says it has downloaded it correctly, but there's just a ".part" file on my desktop, like it didn't finish downloading. Can someone help me please? Thanks

All Replies (2)

philipp
philipp
  • Moderator
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hello moritz, the following article contains some common solutions for the problem you've described: What to do if you can't download or save files.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: