Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm unable to restore the previous session, and when I go to history, everything is blank. Can this be fixed?

jojod1075
jojod1075
more options

I had to shut everything down on my computer last night. Normally, I don't worry about it and just go to history and restore previous session (though often the option shows up automatically when I reopen FIrefox. When I go into history and click on the Show all History option -- it looks like EVERYTHING has been wiped out. Is there anyway to get that information back? I have a Mac and am wondering if I can get that information via Time Machine somehow.

I had to shut everything down on my computer last night. Normally, I don't worry about it and just go to history and restore previous session (though often the option shows up automatically when I reopen FIrefox. When I go into history and click on the Show all History option -- it looks like EVERYTHING has been wiped out. Is there anyway to get that information back? I have a Mac and am wondering if I can get that information via Time Machine somehow.

All Replies (1)

Chiranjit Biswas
Chiranjit Biswas
more options

If u used Windows Vista and 7 1. Click the Windows Start button and type %APPDATA% \Mozilla\Firefox \Profiles\ in the Search box at the bottom of the Start menu, without pressing Enter. A list of profiles will appear at the top of the Start menu. 2. Click on the profile with “default” in the name to open it in a window. And for Windows XP 1. Click the Windows Start button, and select Run.... 2. Type in %APPDATA% \Mozilla\Firefox \Profiles\ then click OK. 3. A window will open containing profile folders. 4. Double-click the folder with “default” in the name to open it. In dis way u can received ur information which u lost