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Each time I open Firefox, I get following error message: Shorten-URL preferences not loaded. [Exception... "Component returned failure code:

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  • Last reply by mikec1

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how can I discard need for the bit.ly preferences. Although I did choose it as a Firefox add-on some time back, I do not utilize any longer.

how can I discard need for the bit.ly preferences. Although I did choose it as a Firefox add-on some time back, I do not utilize any longer.

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hello mikec1, this artcile explains how you can remove extensions you no longer use: Disable or remove Add-ons

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Chosen Solution

hello mikec1, this artcile explains how you can remove extensions you no longer use: Disable or remove Add-ons

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Did you installed any Addons for alert like

if so remove and check it out..

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

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problem is solved. Thanks loads.