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Trying to log on to Citibank and get a page that says Java script is not enabled, but it is.

  • 2 replies
  • 11 have this problem
  • 8 views
  • Last reply by kobe

sgmretb
sgmretb
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I can log on to this site with Internet Explorer. With Firefox, once I enter my username and password and try to log on I get a page saying Java Script is not enabled. It is enabled and is the latest version.

I can log on to this site with Internet Explorer. With Firefox, once I enter my username and password and try to log on I get a page saying Java Script is not enabled. It is enabled and is the latest version.

All Replies (2)

user633449
user633449
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Java or Javascript? Why do I have to click to activate plugins?

kobe
kobe
more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.