This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The connection was reset?

  • 4 replies
  • 6 have this problem
  • 1 view
  • Last reply by Hakezu

Hakezu
Hakezu
more options

It's been a while now that I've been trying to connect to k2nblog.com. I thought it was just the site being down, but then I tried connecting to it with my smartphone using the same IP as my computer via wifi and it worked.

I've already cleared my cookies and cache.

I've used Chrome as well to test, and it was also timed out on there.

Using Windows Firewall, and Avast as anti-virus. Pretty sure it's not Avast or the firewall because I turned both those off and tried connecting to the site with no avail.

I'm not using a proxy.

It's been a while now that I've been trying to connect to k2nblog.com. I thought it was just the site being down, but then I tried connecting to it with my smartphone using the same IP as my computer via wifi and it worked. I've already cleared my cookies and cache. I've used Chrome as well to test, and it was also timed out on there. Using Windows Firewall, and Avast as anti-virus. Pretty sure it's not Avast or the firewall because I turned both those off and tried connecting to the site with no avail. I'm not using a proxy.

Chosen solution

I found the cause of the problem, my Malware Bytes Pro was blocking it believing it was malicious.

Read this answer in context 👍 3

All Replies (4)

iamjayakumars
iamjayakumars
more options

It works fine for me, try in safemode

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")

Hakezu
Hakezu Question owner
more options

Tried it on Safe Mode, still getting connection reset.

iamjayakumars
iamjayakumars
more options

Check this question

Hakezu
Hakezu Question owner
more options

Chosen Solution

I found the cause of the problem, my Malware Bytes Pro was blocking it believing it was malicious.