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FireFox won't load pages, but IE explorer can.

  • 3 replies
  • 24 have this problem
  • 2598 views
  • Last reply by cor-el

Slick20
Slick20
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This happens at random times when I have 2 separate windows open. When I'm trying to load a page, the browser either won't load or it's taking too long to respond to the connection. The only way I can resolve is by closing and open FireFox. But then I have to forcefully close the exe file under task manager(in which I don't like to do in most cases.) or restart my PC and it's really becoming annoying.

Any permanent solutions for this? Thanks in advance.

I'm running Windows XP SP 3 Home Edition with a Dell btw,

This happens at random times when I have 2 separate windows open. When I'm trying to load a page, the browser either won't load or it's taking too long to respond to the connection. The only way I can resolve is by closing and open FireFox. But then I have to forcefully close the exe file under task manager(in which I don't like to do in most cases.) or restart my PC and it's really becoming annoying. Any permanent solutions for this? Thanks in advance. I'm running Windows XP SP 3 Home Edition with a Dell btw,

All Replies (3)

Andrew
Andrew
  • Moderator
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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

adl1652
adl1652
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I had this same problem. I reset Firefox to its original settings and I'm still sometimes having this issue. Firefox doesn't close properly and I have to end task it in order to reopen the browser and get any pages to load.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

See also: