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Error during firefox sync account creation, do I need to make a new email now?

  • 1 reply
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  • Last reply by philipp

scrndude
scrndude
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So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else.

Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again.

That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

So I tried to make a firefox sync account years ago when it was first made, but I messed something up and never got the email confirmation to finish creating the account. I said "Forget this!" and went to do something else. Yesterday I wanted to sync my desktop firefox with my new laptop, and tried to make a firefox sync account. I used my new primary email address, entered the account information and captcha in, and started the creation. The verification stage was taking a very long time, so I thought I had entered the captcha incorrectly, so I tried entering the captcha again. That caused the verification to fail, and now I have another email address in firefox sync limbo. Is there anything I can do? I'm running out of email addresses! :\

All Replies (1)

philipp
philipp
  • Moderator
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hello, you could try if a reset email is sent to your account when you use https://account.services.mozilla.com/forgot