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I can't seem to remove Incredibar from about:config. When I reset, it still comes back

  • 4 replies
  • 12 have this problem
  • 20 views
  • Last reply by me4all55

jasullivant
jasullivant
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I have removed ALL instances of incredibar/incredimail from my laptop. When I go into the Firefox configuration (about:config), I reset ALL of the incredibar extensions. However, when I restart Firefox, ALL of the incredibar extensions come back. This is really annoying because I have completely removed incredibar. Please help. Thanks

-James Sullivant

P.S. I don't want to lose any of my Firefox customizations, either.

I have removed ALL instances of incredibar/incredimail from my laptop. When I go into the Firefox configuration (about:config), I reset ALL of the incredibar extensions. However, when I restart Firefox, ALL of the incredibar extensions come back. This is really annoying because I have completely removed incredibar. Please help. Thanks -James Sullivant P.S. I don't want to lose any of my Firefox customizations, either.

Chosen solution

hello james, please try this: go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js - it is used to overwrite your custom preferences.

How to fix preferences that won't save

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All Replies (4)

philipp
philipp
  • Moderator
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Chosen Solution

hello james, please try this: go to firefox > help > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js - it is used to overwrite your custom preferences.

How to fix preferences that won't save

kobe
kobe
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Solution, delete user.js refer to here for more info

jasullivant
jasullivant Question owner
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Thank you for the help. I did not know that the user.js was causing the issue. Once I got rid of that file, I went back into about:config, reset the incredibar, restarted Firefox, and rechecked for incredibar and it finally gone.

Again, thank you for the help. -James Sullivant

me4all55
me4all55
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Hope this video helps you to get rid of it. How to Remove Mystart By Incredibar Toolbar from Firefox

edit additional information and preliminary steps suggested by a moderator ~J99

  1. Read Reset Firefox preferences to troubleshoot and fix problems
    note you will lose some information including open tabs,
    and any extensions will be uninstalled.
  2. You may wish to
    Close all unnecessary open tabs.
    Boookmark any open tabs, and the home websites of all Firefox extensions that you have installed.
    See also Find and install add-ons to add features to Firefox

Modified by John99