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when trying to go into itunes I get this message "Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program"

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  • Last reply by cor-el

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When trying to log into itunes i get this message:

Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program.

I had to reset Firefox (due to slowness and shockwave error message that I kept getting). Itunes was downloaded after the reset, but I can't get into it? Any ideas?

When trying to log into itunes i get this message: Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program. I had to reset Firefox (due to slowness and shockwave error message that I kept getting). Itunes was downloaded after the reset, but I can't get into it? Any ideas?

All Replies (3)

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I ran into this same problem after Firefox auto-updated to v24! I'm on the Beta Channel and I had Firefox set to automatically update.

What I did to correct the problem:

1. Turned off all automatic updating. Options> Advanced> Update [tab]

Firefox updates

[x] Check for updates, but let me choose whether to install them

[ ] (unchecked) Use a background service to install updates

I also unchecked;

[ ] Search Engines (I will turn this back on after I'm done with my experiment.)


2. Googled 'Firefox v23 download', downloaded and installed: Firefox_Setup_23.0b1.exe (version 23, Beta 1)

Since I reverted back to v23, I haven't had any problems.

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Make sure that iTunes is installed properly and that it has registered the itmss protocol.