This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some websites show my location wrong zip code, how do I change zip code?

  • 2 replies
  • 13 have this problem
  • 11 views
  • Last reply by tjstevens48

more options

At some websites firefox shows me as located at a wrong zip code. Where does it get this information and how do I change it so it comes up with the correct zip code?

Checked these:

   http://whatismyipaddress.com/
   http://browserspy.dk/geolocation.php 

First one is correct & the the 2nd one is NOT....

At some websites firefox shows me as located at a wrong zip code. Where does it get this information and how do I change it so it comes up with the correct zip code? Checked these: http://whatismyipaddress.com/ http://browserspy.dk/geolocation.php First one is correct & the the 2nd one is NOT....

All Replies (2)

more options

Which of the locations is wrong on the second (browserspy) link?

The IP based map should show that same location as whatismyipaddress.
The Geolocation Based Map is empty for me (Latitude is undefined; Longitude is undefined) and may only work properly if you use a wireless connection to a known hotspot.

more options

The first shows my correct city....

The second shows a city that is 20miles from me...