This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

WOT Firefox Homepage is greyed out, after I visited a website.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Boudica

Boudica
Boudica
more options

Afer visiting a website (review), my Firefox (default) Home Page is the same, except that the WOT icon is greyed out, and I cannot get it to function. When I click on it, it says "ratings not available". If I change the home page, the WOT is once again active. I have never had this problem before and have had WOT ever since it became available. I am now using a different home page until I can get this problem resolved. ANY AND ALL HELP WILL BE MOST APPRECIATED. I really depend upon the WOT. Thank you.

Afer visiting a website (review), my Firefox (default) Home Page is the same, except that the WOT icon is greyed out, and I cannot get it to function. When I click on it, it says "ratings not available". If I change the home page, the WOT is once again active. I have never had this problem before and have had WOT ever since it became available. I am now using a different home page until I can get this problem resolved. ANY AND ALL HELP WILL BE MOST APPRECIATED. I really depend upon the WOT. Thank you.

Chosen solution

It should be gray as the Firefox Home page is not a url, i have the same addon, its designed not to detect about: protocols, nor should it.

Read this answer in context 👍 3

All Replies (3)

Boudica
Boudica Question owner
more options

This is an edit of my original message to add more information. The WOT is functional on all other websites, and is working as it should. It is ONLY on the Firefox Home Page (default) that the icon is greyed out. My apologies for overlooking an "edit" option.

kobe
kobe
more options

Chosen Solution

It should be gray as the Firefox Home page is not a url, i have the same addon, its designed not to detect about: protocols, nor should it.

Boudica
Boudica Question owner
more options

Thank you so much for the prompt and correct response. I appreciate it more than words can say!  :)