Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I scanned a document and gave it a file name but when I try to attach it to an email ,it says file not found?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I scanned a document then went into My pictures.I then moved it to My documents and it gave a file name of the date I scanned it.I then changed the name but when I try to attach it to an email ,it says file not found.What can I do?

I scanned a document then went into My pictures.I then moved it to My documents and it gave a file name of the date I scanned it.I then changed the name but when I try to attach it to an email ,it says file not found.What can I do?

Modified by cor-el

All Replies (2)

more options

Sorry, that really isn't a Firefox support issue. You would be better off asking that in a Windows support forum.

more options

Try to do a disk check with the chkdsk.exe program.

If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.

Open a cmd.exe window:
Start > Run: cmd.exe <press Enter>
At the command prompt (>) type or Copy&Paste: chkdsk.exe /f /r <press Enter> (put a space before /f and /r)

If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.