This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

need to block Bookmark Sync on sold computer

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Bobr12
Bobr12
more options

I sold one of my old computers with all information deleted including the Firefox OS. When the new user reinstalled Firefox they got access to all my bookmark activity which has auto password. How do I block or free the sold XP computer from Bookmark Auto Sync and still allow the new owner to use Firefox?

Thank You!

Bob rroche481@msn.com

I sold one of my old computers with all information deleted including the Firefox OS. When the new user reinstalled Firefox they got access to all my bookmark activity which has auto password. How do I block or free the sold XP computer from Bookmark Auto Sync and still allow the new owner to use Firefox? Thank You! Bob rroche481@msn.com

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can change the Sync password:

You should always do a full clear and wipe all data if you sell a computer.

Did you at least remove the Firefox profile folder?

Vista and later:

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • C:\Users\<user>\AppData\LocalMozilla\Firefox\Profiles\<profile>\

Windows XP

  • C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
  • C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\