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I was upgraded to Office 2010, which also seems to have installed an add-on in Mozilla. Ever since my google drive docs won't launch. Related? Best fix?

  • 2 replies
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  • Last reply by cor-el

gmascenik
gmascenik
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Upon reboot and re-launch I noticed that the Office 2010 install seems to have also installed a Mozilla add-on (check your add-ons page auto-launched). Given that it's microsoft, and that my google docs stopped launching when 2010 was installed, I'm wondering if the microsoft add-on does something to interfere and cause this bug.

Upon reboot and re-launch I noticed that the Office 2010 install seems to have also installed a Mozilla add-on (check your add-ons page auto-launched). Given that it's microsoft, and that my google docs stopped launching when 2010 was installed, I'm wondering if the microsoft add-on does something to interfere and cause this bug.

All Replies (2)

Andrew
Andrew
  • Moderator
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If possible, please update to version 23.0 of Firefox. We are detecting version 3.63. Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems caused by a possibly corrupted user agent.

See: