This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox starts up all black and will not let me view sites normally.

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by itsComicKid

more options
not much else i can say but here Is some screen shots http://sadpanda.us/images/1789793-JT6O2N0.png http://sadpanda.us/images/1789794-PWVWURT.png http://sadpanda.us/images/1789795-VWIXLT6.png

All Replies (4)

more options

Hold down the Shift key when starting Firefox and start in Safe mode, does it work there?

more options

If it works in safe mode, you need to disable hardware acceleration and or disable a addon.

for more see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

If starting in Firefox Safe Mode works then you can try to disable hardware acceleration.

more options

yes it does :D