Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crstal report printing box like font when direct printng in firefox 23.0.1

  • 9 replies
  • 6 have this problem
  • 2 views
  • Last reply by tribhuwan32

more options

I am using Firefox 23.0.1 version and my crystal report direct printing by clicking the print button printing box like fonts but before this version it print well .As the same report is printing in the IE it is printing well.So question is that what update in firefox 23.0.1 makes this crystal report printing error.Has anyone a proper solution ?

I am using Firefox 23.0.1 version and my crystal report direct printing by clicking the print button printing box like fonts but before this version it print well .As the same report is printing in the IE it is printing well.So question is that what update in firefox 23.0.1 makes this crystal report printing error.Has anyone a proper solution ?

Chosen solution

Hi tribhuwan32, I only have access to an older and somewhat dysfunctional version of the CR .Net control, so yours may well work differently than mine. When I click the printer icon on the Crystal toolbar it only has the option to generate a PDF. Does yours work that way as well, or does it print directly?

Read this answer in context 👍 1

All Replies (9)

more options

Did you change the character encoding for Firefox? If you are getting what looks like empty boxes instead of letters, it usually means that the character codes being used are not recognized by the font being used. It could also be that the font is corrupted. Did you check the font that you want to use?

more options

Thanks for for reply ,here i have checked fonts are well.I used Arial font even there is a problem not printing fonts letter but Box like letter is printing.

Modified by tribhuwan32

more options
more options

Sorry finitarry I think My fonts are not corrupted, there i see the report well when export to pdf. only question is about to print direct by clicking the print button gets box like fonts.i request you to suggest me a good answer.

more options

Chosen Solution

Hi tribhuwan32, I only have access to an older and somewhat dysfunctional version of the CR .Net control, so yours may well work differently than mine. When I click the printer icon on the Crystal toolbar it only has the option to generate a PDF. Does yours work that way as well, or does it print directly?

more options

Yes jscher2000 When I click the printer icon on the Crystal toolbar it only has the option to generate a PDF now but before It popup a print dialog And during this period i have tried to solve this problem by installing different version of PDF and from tomorrow it is happening same as you have written.Thanks for your good answer.

more options

Hi jscher2000 can you elaborate Is It necessary to only has the option to generate a PDF if crystal report is not corrupted ?

more options

Hi tribhuwan32, unfortunately I do not have enough information about Crystal Reports to answer your question.

more options

It is not necessary to generate Crystal Report Through PDF for this we have to do some settings and it also solve the box like font printing problem .For detail follow the below link .

http://tribhuwankushwaha.blogspot.com/2013/09/triks-to-solve-box-like-font-printing.html