Having instability/crashing issues with Firefox 23
Having repetitive and frustrating instability/crashing issues with newest version of Firefox.
Here are the last five crash reports:
bp-262a7526-a69c-473b-b410-e38922130918 9/18/2013 1:30 PM bp-d159cbef-1719-48ba-b0ad-19b892130918 9/18/2013 9:52 AM bp-b1f02e09-be71-4480-a836-d57a02130917 9/17/2013 1:23 PM bp-792a55e9-0646-44bb-9891-3617b2130917 9/17/2013 10:37 AM bp-8a85bef8-c2b2-4d86-bb83-b16172130916 9/16/2013 11:21 AM bp-112d6ff5-d585-45cf-a54a-bc9a02130913 9/13/2013 2:04 PM bp-d05c359d-9a77-4475-b0eb-7ff322130913 9/13/2013 10:46 AM bp-f66d56ff-6a20-409f-b337-d59b72130910 9/10/2013 4:06 PM bp-c7bf0144-5773-4def-ab8e-42d752130910 9/10/2013 1:33 PM bp-ec88b04e-f9de-4a8d-9cc7-44ee42130910 9/10/2013 10:43 AM 31d3af62-ee20-4615-a98a-895427600e2e 9/9/2013 4:22 PM bp-edbd4961-ce64-46d7-b1fa-a3c312130909 9/9/2013 2:53 PM bp-5d1707f5-3928-46b6-b966-1397d2130909 9/9/2013 12:55 PM bp-45425971-0c7c-42a5-84c2-1efc52130906 9/6/2013 4:08 PM bp-33374820-404d-4525-b4bc-d78f12130906 9/6/2013 1:42 PM d5df8778-b192-480a-8653-826d3d3f65fc 9/5/2013 4:36 PM bp-ce6c1183-92b2-463a-8200-9dee32130905 9/5/2013 2:27 PM
Modified by cor-el
All Replies (3)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Thank you.
All or atleast the ones i checked are EMPTY crashes, so there is no Information provided on the crashes. You can try and see if its a addon or hardware acceleration. If that does not work you may need to try the reset or a new profile.
ADDON/HARDWARE ACCELERATION: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
RESET: Refresh Firefox - reset add-ons and settings
PROFILES: Profile Manager - Create, remove or switch Firefox profiles
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.