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Firefox will not print correctly. When printing from Firefox it looks like it thinks the paper size is a 3 x 5.

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by JanLV

JanLV
JanLV
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I tried re-installing Firefox 23.0.1. It printed fine for about 4 times and then it went back to the same problem. In order to get everything to print out I need to scale to "shrink to fit" but then it is so small I can't read it. I switched to Internet Explorer and everything prints fine. I have a Brother MFC9325CW printer. I have a PC with Windows XP

I tried re-installing Firefox 23.0.1. It printed fine for about 4 times and then it went back to the same problem. In order to get everything to print out I need to scale to "shrink to fit" but then it is so small I can't read it. I switched to Internet Explorer and everything prints fine. I have a Brother MFC9325CW printer. I have a PC with Windows XP

Chosen solution

Thank you for your suggestions. I have tried all of the "Fix printing problems in Firefox", however they did not work. Strangely enough, shortly after I posted my questions Firefox had an update which I installed. Ever since then it has been printing correctly. I am hopeful that the update corrected the printing problem.

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All Replies (2)

kobe
kobe
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Have you tried all explained in the Fix printing problems in Firefox or reset printer margins.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.

JanLV
JanLV Question owner
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Chosen Solution

Thank you for your suggestions. I have tried all of the "Fix printing problems in Firefox", however they did not work. Strangely enough, shortly after I posted my questions Firefox had an update which I installed. Ever since then it has been printing correctly. I am hopeful that the update corrected the printing problem.