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Constantly having to clear cache

  • 3 replies
  • 9 have this problem
  • 7 views
  • Last reply by mvpshaq32

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I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution.

I've tried resetting the browser to factory settings and the problem persists.

I constantly have to clear FF's cache whenever webpages don't load properly. It has been a problem for a while now (many months) and there is still no solution. I've tried resetting the browser to factory settings and the problem persists.

All Replies (3)

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Make sure you not running Firefox in (permanent) Private Browsing mode.

If you not using Private Browsing Mode

  • Tools > Options > Privacy > History>
  • Firefox will: "Use custom settings for history":
  • Select: [x] Accept Cookies from sites
    • Accept third party cookies: "From Visited"
  • Keep until "They Expire"
  • Deselect: [ ] "Clear history when Firefox closes"
  • https://support.mozilla.org/kb/Clear+Recent+History

If you use cleanup software like CCleaner then check the settings for the Firefox application.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

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Do you have a Samsung PC with Samsung Support Center installed?

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Ughhh. I do indeed have one!

Thanks! I have removed it and hopefully the issue should be resolved.