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passwords won't fill

  • 9 replies
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

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I've been using firefox for years. Recently passwords stopped auto filling in webpages I have them saved on. The passwords are still in firefox, they just don't auto fill.

I've been using firefox for years. Recently passwords stopped auto filling in webpages I have them saved on. The passwords are still in firefox, they just don't auto fill.

All Replies (9)

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Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

You can also check the signon.autofillForms pref on the about:config page.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Hello ,

This maybe due Running permanent private browsing session . Please follow the following procedure:

Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history Deselect: [ ] "Always use private browsing mode"

Report if this helps ! Thanks!

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No, not on private browsing.

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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Resetting seemed to work at first but it has now reverted to not saving passwords.

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Are currently saved names and passwords still filled, either automatically to by selecting the name from the drop-down list?

Did you check the other suggestion apart from a reset made earlier in this thread?


Websites may be using autocomplete=off to prevent Firefox from saving and filling the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save names and passwords and other form data.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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I am definitely not in private browsing mode. I have been using firefox for years and I am relatively fluent in how it operates. I did "restart" and try in safe mode. Restart seemed to solve the problem for a minute but the next time I tried the passwords weren't auto filling again. In the years I've been using firefox across multiple computers this has never happened.

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Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.