This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Mozilla home page only shows "Hacked by RdwN Basayev" , what is going on?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

2THMAKR
2THMAKR
more options

When i open up Mozilla, the home page shows nothing else but a blank screen with Rdwn Basayev and below that in large letters HACKED

When i open up Mozilla, the home page shows nothing else but a blank screen with Rdwn Basayev and below that in large letters HACKED

Chosen solution

You should first try to reset fire fox by following the steps here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_how-do-i-reset-firefox-to-its-default-state
but be warned it removes:

  1. Bookmarks
  2. Browsing history
  3. Passwords
  4. Cookies
  5. Web form auto-fill information
  6. Personal dictionary
Read this answer in context 👍 1

All Replies (2)

Vault108
Vault108
more options

Chosen Solution

You should first try to reset fire fox by following the steps here: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_how-do-i-reset-firefox-to-its-default-state
but be warned it removes:

  1. Bookmarks
  2. Browsing history
  3. Passwords
  4. Cookies
  5. Web form auto-fill information
  6. Personal dictionary
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What is the home page setting?

Do you only see this on that page?

Clear the cache and only cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.