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Couldn't upload pictures on Flash Card builder using Firefox

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Kirolos

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While using other browsers I could upload pictures correctly but using firefox it takes forever without success

While using other browsers I could upload pictures correctly but using firefox it takes forever without success

All Replies (3)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Hello there, thanks for reply and information

I already tried to clear All cookies , deleted temporary files , also reset firefox , restarted in safe mode and uninstall firefox completely , installed another version (once older and once newer version) , checked all plugins and add-ons are up to date and enabled correctly

Checked same sites using other browsers are working perfectly

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Hello there, thanks for reply and information

I already tried to clear All cookies , deleted temporary files , also reset firefox , restarted in safe mode and uninstall firefox completely , installed another version (once older and once newer version) , checked all plugins and add-ons are up to date and enabled correctly

Checked same sites using other browsers are working perfectly