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Upgraded windows 8 to 8.1 FF24 - Lost all bookmarks. HELP!!

rothjohn
rothjohn
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Using FF24 for the last several days with windows 8. Today, after "upgrading" to Windows 8.1, I've lost all bookmarks. Interestingly, I also lost all my email in Thunderbird.

I've tried importing the Firefox bookmarks from a windows vista machine with no success. Tries both as an HTML file and as JSON file.

Before re-entering all the bookmarks manually, I'm hoping there is an easy solution.

Thanks

JR

Using FF24 for the last several days with windows 8. Today, after "upgrading" to Windows 8.1, I've lost all bookmarks. Interestingly, I also lost all my email in Thunderbird. I've tried importing the Firefox bookmarks from a windows vista machine with no success. Tries both as an HTML file and as JSON file. Before re-entering all the bookmarks manually, I'm hoping there is an easy solution. Thanks JR

Chosen solution

Did the Windows 8.1 update create a backup folder called C:\Windows.old? If so, your data probably can be found here:

C:\Windows.old\Users\yourusername\AppData\Roaming\Mozilla\Firefox\Profiles

These articles may help with the exploration and recovery process:

Read this answer in context 👍 5

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Did the Windows 8.1 update create a backup folder called C:\Windows.old? If so, your data probably can be found here:

C:\Windows.old\Users\yourusername\AppData\Roaming\Mozilla\Firefox\Profiles

These articles may help with the exploration and recovery process: