This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

choppy video on Galaxy Tab 2/FF24 & 25

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by raphael75

more options

I have a Galaxy Tab 2 10.1. All videos I play in FF 24 and beta 25 are extremely choppy in both video & audio. When I play the same videos in Dolphin & the Android Browser, Safari on the iPad, FF beta 25 on the Galaxy Tab 3, or one of the apps, they play fine with no choppiness.

Is there anything I can do for GT2/FF24?

Is there a planned fix for a future FF version?

Thanks!

I have a Galaxy Tab 2 10.1. All videos I play in FF 24 and beta 25 are extremely choppy in both video & audio. When I play the same videos in Dolphin & the Android Browser, Safari on the iPad, FF beta 25 on the Galaxy Tab 3, or one of the apps, they play fine with no choppiness. Is there anything I can do for GT2/FF24? Is there a planned fix for a future FF version? Thanks!

All Replies (2)

more options

Can you provide a link to the video?

Thanks!

more options

I am unable to post the videos because they contain sensitive information. However, I can also add that they are being shown with smaller dimensions than the video actually is. Would that cause any issues (maybe the extra processing for FF to scale them down)?