Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is FF asking me to update Chrome (which I have already done) when I want to use Mozilla?????

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by user633449

stampcrazy1
stampcrazy1
more options

I have uninstalled and reinstalled FF twice. The problem is still happening. I open up FF. A second window pops up saying I need to update my browser. That in the heck is FF??????

I have uninstalled and reinstalled FF twice. The problem is still happening. I open up FF. A second window pops up saying I need to update my browser. That in the heck is FF??????

All Replies (1)

user633449
user633449
more options

This is likely malware trying to trick you into install a bad update. Read and follow the steps at Troubleshoot Firefox issues caused by malware