We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Pc Crashed, had to wipe and re-install. upgraded to windows 7 have firefox synched. how do I get my bookmarks back?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Nellus

more options

My computer crashed. I had to wipe the hard drive and reinstall software. I upgraded from vista to 7 at this time. I had just created a firefox sync account to save my bookmarks. I have installed everything but now firefox tells me my sync key is not valid. How do I retrieve this data? I really need my bookmarks.

My computer crashed. I had to wipe the hard drive and reinstall software. I upgraded from vista to 7 at this time. I had just created a firefox sync account to save my bookmarks. I have installed everything but now firefox tells me my sync key is not valid. How do I retrieve this data? I really need my bookmarks.

All Replies (1)

more options